Restoration Emergency Intake & Dispatch OS

Start the trial. No sales call. No contracts.

Never Lose Another $2,500 Water Damage Job at 2 A.M.

Turn missed emergency calls into confirmed $49 dispatch fees within 60 seconds. Choose between a dedicated 24/7 toll-free dispatch line or keeping your existing personal cell phone.

See How The 2 Options Work

Built for 1–20 person water and fire restoration shops.

Two ways to run it

Choose Your Setup (Takes 60 Seconds)

Dedicated 24/7 toll-free dispatch, or keep your existing cell and drop in an intake link.

Most Popular for 24/7 Crews

Dedicated 1-800 Emergency Hotline

Get a dedicated 24/7 toll-free dispatch number for your ads, website, or call-forwarding. Keep work completely separate from your personal life.

  • Instant 1-800 / 888 emergency number provided
  • Automated missed-call detection & instant SMS intake
  • $49 dispatch fee collected before you roll a truck
  • Dedicated escalation alerts to on-call technicians

Zero Tech Setup / 60-Second Start

Keep Your Existing Cell Number

Don't want another phone number? No problem. Simply plug your ProMate custom intake link into your iPhone, Android, or VoIP missed-call auto-reply.

  • Use your existing cell or OpenPhone / RingCentral number
  • Homeowner receives emergency intake link instantly
  • Zero carrier forwarding setup required
  • Collects the same $49 dispatch fee and job scope

How it works

Missed call in. Dispatch-ready job out.

Three steps. No live sales demo required.

Step 01

Instant 2 A.M. Intake

Missed · 2:07 A.M.SMS intake
We missed your call. Could you please provide your street address or ZIP code so we can confirm you're within our service area, along with a brief description of the damage?
1847 Maple Ridge Dr, Unit 2B
burst-kitchen.jpg
Supply line burst. First floor is wet.
Address
Photo
Loss type

After a missed emergency call, SMS intake collects the property address, damage photos when the customer sends them, and the loss description — typically in about a minute. ProMate does not answer the phone.

Step 02

Smart ZIP Triage & Siren Escalation

ZIP 75201 · in service area

Dallas — owner alert sent

ZIP 76102 · outside geofence

Dropped · not billed

3:00 unclaimed → L3 siren

Duty tech gets the voice alert. Hop stops when claimed.

Out-of-area ZIPs are filtered before your crew rolls. If nobody claims in 3 minutes, ProMate hops to the next on-call tech and fires a voice siren at L3.

Step 03

Zero Leakage & Auto CRM Sync

Masked callback

Shop CID · +1 (214) •••-4821

Homeowner never sees the tech's personal number

Jobber

Webhook posted

ServiceTitan

FSM sync OK

Masked click-to-call shows your shop number as caller ID so the job does not leak to a personal cell. Qualified jobs post to Jobber or ServiceTitan over your webhook.

Simple, Performance-Based Pricing

Pay $99/mo base.We earn $35 only when you win a job.

Zero risk. We charge $35 only when a customer actually books and pays the $49 dispatch fee. You keep $14 instant margin plus the full high-ticket restoration job.

14-Day Free Trial

Pro

Missed-call AI intake + $49 dispatch booking, always on

$99/mo base
+$35 per confirmed emergency booking

Customer pays $49 dispatch fee → you keep $14 instant + the full job

14-day free trial — no charge until day 15
Missed-call AI SMS intake, 24/7 (never answers the phone)
Collect name, callback, address, damage photos & loss description
On-call owner SMS alerts — new lead in < 60 s
Command Center + homeowner booking page
$49 dispatch fee collected from the homeowner at booking
You keep $14 instant margin + the full high-ticket restoration job
3-level on-call escalation + masked click-to-call
Webhook / FSM deep sync (Jobber, ServiceTitan)

ROI at a glance — avg restoration job value $2,500

VolumeProMate costYour revenue
1 bookings$99 + 1×$35 = $134+$2,500 gross / +$2,366 net
3 bookings$99 + 3×$35 = $204+$7,500 gross / +$7,296 net
5 bookings$99 + 5×$35 = $274+$12,500 gross / +$12,226 net
10 bookings$99 + 10×$35 = $449+$25,000 gross / +$24,551 net
Secure payment via Stripe
Cancel anytime, no contracts
Forward your existing number

FAQ

Common Questions

The four questions owners ask before they skip a sales call and start the trial.

Demo text

Send yourself a demo text

Enter your number to receive an example of the missed-call SMS intake. This is a demo message, not a live customer job.

US numbers only. No spam — this is a one-time demo. Standard messaging rates apply.

Product proof

Built for Emergency Restoration Workflows

ProMate turns missed emergency calls into structured intake details your team can review and act on.

Missed-Call Intake

When a customer cannot reach your team, ProMate starts an SMS conversation to collect the information needed for a fast callback.

Dispatch-Ready Details

Collect the caller’s name, callback number, service address, loss type, and photos when the customer sends them.

On-Call Alerts

Route new emergency opportunities to the right owner or dispatcher for fast follow-up.

Transparent Qualification

A qualified emergency dispatch is an inquiry with enough detail to call back: a callback number plus an address or zip and a loss description. Spam, duplicates, out-of-area calls, vendors, owner test texts, and non-emergencies are not billable.

What the owner gets on their phone

A static example of an on-call SMS alert. Not live customer data.

Example emergency alert

Messagesnow

ProMate · On-call alert

New missed-call intake. Caller: [name]. Callback: [number]. Address: [service address]. Loss: [water or fire description]. Photo: [attached when the customer sends one]. Review the thread, then call back and decide whether to dispatch.

Estimator

What missed after-hours calls can cost

A simple calculator using your own assumptions. This is not a customer result and does not predict how many jobs ProMate will recover.

5
1/wk20/wk
$2.5k
$500$15,000

Monthly volume at risk

$53.8k

Your inputs × 4.3 weeks. Not recovered revenue and not a ProMate guarantee.